In this article, you will be able to learn how to activate Elastic Email Add-on when using the Cloudways platform. We will explain in detail how you can activate it, as well as how you can verify the SMTP configuration. Without wasting much time, let’s get right into it.
Elastic email is an email delivery service that is very simple and very fast, and it is mostly preferred for high-volume transactional emails.
If you have no idea what transactional emails are, then let us explain. Transactional emails are automated emails that are triggered when a user clicks an action. The actions may include a password reset link, shipping confirmation, updates, as well as notifications.
Because a lot of users may trigger these actions at the same time, it means that the emails leave your server or application in bulk. At the same time, the emails may be going out to third parties, which may include your subscribers, your customers, your users, and more.
This external SMTP mail delivery service ensures that all the emails are delivered on time to all the correct email addresses from your server. This makes the Elastic Email Add-on reliable.
Below, we are going to show you the procedure for integrating this email add-on on your Cloudways server using the Cloudways Platform.

Step 1

The first thing that you will need to do is enter your credentials for the Cloudways platform. On the top menu bar, you should locate and click on the grid icon, and then select Add-Ons.
Once the Add-ons page has opened, you should choose Elastic Email Add-on and then click on the Edit button. You will then be required to choose a package that is based on your needs, which is usually dependent on your email volume per month. Once done, click the Subscribe button.

Step 2

At this point, you must configure SMTP on the server. This enables Elastic Email Add-on on the 7th level. To do this, you will have to choose the Servers option that is located at the top menu bar, and then you should click on the target server. Next, in Server Management, make sure that you go to SMTP. You’ll be presented with a drop down menu, from which you must choose Elastic Email. From there, you must click the Enable button.
At this point, you would have configured Elastic Mail on the server level successfully. The great thing is that you do not have to activate Elastic Email for each application separately. This is because Elastic Email will be configured automatically on all the web applications that are under your target server. That means all transactional emails will then be sent from the 7th level on all of your applications.
For those that desire multiple servers to have this add-on activated on them, then they must repeat this step in order to make sure that the add-on is bound on all the servers.
It is also important that you verify the SMTP configuration. Fortunately, the Cloudways platform has a feature where you can test the functionality of your SMTP settings soon after you have configured the SMTP service on the server.